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carto.com (previous version) affected due to a database restart

April 28, 2023 at 6:48 PM

Builder UI Import API


Due to an issue with a database, Carto services (previous version) were degraded from 18:48 to 18:55 (UTC+2): Builder UI and most likely Import API were affected, however, the rest of the APIs (sql-api and maps-api) weren’t affected by this issue. We have already detected the root cause. All services are operational at this moment.